Terms of Service

This website (symsys.co) and platform are owned and operated by Symsys Pty Ltd (ABN 67 679 430 972).

© 2026 Symsys. All rights reserved.

Last Updated: October 2026


Welcome to Symsys (accessible at symsys.co). By accessing or using our website, platform, APIs, developer tools, or documentation, you agree to be bound by these Terms of Service.

1. Description of Service

Symsys provides a spatial knowledge and context engine that enables developers and applications to process, structure, and query spatial perception data, scene graphs, and vector models.

2. User Accounts, Registration & Termination

  • Account Security: You must provide accurate registration details and maintain the security of your API keys and credentials. You are responsible for all activity occurring under your account.

  • Suspension & Termination: Symsys reserves the right to immediately suspend, throttle, or terminate your access to the platform, APIs, or website without prior notice if we detect suspicious activity, malicious usage, system abuse, or a breach of these Terms.

3. Acceptable Use & Intellectual Property

  • Platform Rights: Symsys retains all rights, title, and interest in and to our core technology, spatial graph engines, APIs, software, logos, and platform documentation.

  • Restrictions: You agree not to reverse engineer, decompile, or attempt to extract the source code of the platform, nor use the service to process unlawful payloads, conduct unauthorized automated scraping, or bypass rate limits.

4. Fees, Billing & Subscriptions

  • Pricing & Tiers: Access to Symsys platform services, APIs, and enterprise features may be offered on a subscription, usage-based, or custom enterprise tier. Current pricing details are available on our website or within developer account dashboards.

  • Payment Terms: You agree to pay all applicable fees associated with your selected plan or usage volume at the time of checkout or billing cycle renewal.

  • Refunds & Taxes: All purchases and subscription fees are non-refundable unless explicitly required by applicable law or stated in writing. You are responsible for any applicable taxes associated with your purchase.

  • Fee Modifications: Symsys reserves the right to change service fees or introduce new billing tiers upon 30 days' notice posted on our website or sent via email.

5. Warranties & Disclaimers ("AS IS")

  • No Warranties: To the maximum extent permitted by applicable law, the Symsys platform, APIs, and services are provided strictly on an "AS IS" and "AS AVAILABLE" basis.

  • Disclaimer: Symsys expressly disclaims all warranties of any kind, whether express, implied, or statutory—including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uptime availability.

6. Limitation of Liability & Indemnification

  • Limitation of Liability: To the maximum extent permitted by applicable law, Symsys shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of data, revenue, or business continuity) arising from your use of (or inability to use) the platform.

  • Liability Cap: In no event shall Symsys's total aggregate liability arising out of or related to these Terms exceed the total amount paid by you to Symsys in the twelve (12) months preceding the event giving rise to liability.

  • Indemnification: You agree to defend, indemnify, and hold harmless Symsys, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or legal expenses (including reasonable attorneys' fees) arising out of your misuse of the platform, violation of these Terms, or infringement of third-party rights.

7. Modifications to Terms

Symsys reserves the right to modify or update these Terms of Service at any time. We will provide notice of updates by posting the revised version on our website and updating the "Last Updated" date above. Continued use of the platform after changes take effect constitutes acceptance of the modified Terms.

8. Governing Law & Dispute Resolution

These Terms and any disputes arising out of or related to your use of Symsys shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Delaware.

9. Contact Information

If you have questions, formal legal notices, or dispute communications regarding these Terms, please contact us at: